Stevens Memorial Library Strategic Plan

The Stevens Memorial Library serves a community of more than 6,000 people in Ashburnham, MA. We strive to be a community anchor that is accountable to the community’s needs. With this in mind, we developed a strategic plan to guide us through fiscal years 2023-2025.

A strategic plan improves community engagement and operational excellence while promoting transparency and accountability. The Plan helps us define our vision for future directions and align our actions with our aspirations while creating a shared understanding between the Library and the Ashburnham community about the future.

By listening to our stakeholders, we can understand the Library’s strengths and challenges and create a realistic but aspirational road map to achieve future objectives. This Plan is flexible; it allows us to adapt to evolving environments by identifying our successes and determining how best to meet our challenges. It enables us to track progress and prioritize how we will meet the needs of our diverse stakeholders.

Strategic Plan Appendices

1. APPENDIX A — Community Overview
2. APPENDIX B — Strategic Planning Project Process Flowchart for 2020-2022
3. APPENDIX C — Library Users Survey 2020
4. APPENDIX D — Summary of Ideas
5. APPENDIX E — S.O.A.R. Exercise 2020 Summary Results
6. APPENDIX F — Focus Groups Summary Report
7. APPENDIX G —Teen/Young Adults Summary Surveys
8. APPENDIX H — Community Vision Statements 2021